The Protection Plan is designed to give you peace of mind in the face of the unknown. You have the option to purchase the protection plan for your engagement and wedding ring set. Below are the details:
Any rare defects from our manufacturing of your ring is covered for up to a year from purchase with the protection plan and for 30 days without it.
Without: 30 days upon delivery
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Our rings cannot be resized, so if you ordered the incorrect size we will send you a replacement ring in the correct size free of charge if you purchase the protection plan. If you do not have the protection plan, a replacement ring in the correct size can be obtained free of charge within the first 30 days of receiving it and at 20% of the original ring cost* thereafter. To be eligible for a resize exchange, the original ring must be returned.
Without: One Free Exchange for the Correct Size within the first 30 Days of receiving the ring (any additional at 20% of the original ring cost* thereafter)
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Lost or Stolen
If you lose your ring or it is stolen, we will replace it the first time for 40% of the original ring cost* with the protection plan. Unfortunately, there is no coverage without the protection plan.
Without: No Coverage
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Cancellations must occur before your ring is shipped. With the protection plan there is no cancellation fee. Without the protection plan there will be a 20% of the original ring cost* charge.
Without: 20% of the original ring cost*
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If your ring isn't what you expected or you no longer need it you can return it within 60 days of receiving the ring and you will be fully refunded if you have the protection plan. Without the protection plan, you can return it within 30 days of receiving the ring.
Without: Free Return within 30 Days
*Original ring cost is defined as the price that you payed for the original ring.